Frequently Asked Questions
Everything you need to know about the HungerHub, delivery, and returns. If your question is not here, email info@thehungerhub.com and the team will reply personally.
Does it come with gas?
Gas is not included. This lets you choose the fuel type that suits your location and how you travel. The stoves work with standard camping gas canisters, which are widely available at outdoor retailers, hardware shops, and many supermarkets. We recommend Colman gas cartridge C500.
How many people does it cook for?
The HungerHub is designed for two people: two plates, two mugs, two cutlery sets, two stoves. It works perfectly well for one person who wants more equipment. Customers use it for light group cooking too.
How long does it take to set up?
Under five minutes, including attaching the shelves and support arms. Most people have everything out and the stoves lit before the five minutes is up. Open the bucket, attach the side shelves, slide in the support arms, place the stoves on the heat deflectors, and light them. That is the whole setup.
Is it heavy to carry?
The Hungerhub weighs approximately 7.5kg fully packed. Its secure carrying handle makes it comfortable and convenient to carry from your vehicle to your pitch, fishing spot or garden cooking area.
Is the pan heavy?
It is a well designed pan, so yes, it has weight to it. That is also why it cooks so well. However, it’s not as heavy as cast iron. It holds heat evenly.
What is the bucket made from?
The HungerHub uses a robust, food-grade 17-litre bucket with a secure lid. It is built to handle regular outdoor use: drops, damp conditions, the back of a Land Rover. It is not fragile. It is a working tool.
Can I use it on an open fire?
The stoves included are designed for gas canisters. The cookware (frying pan, saucepan) will work over an open fire if you have a suitable fire grate or tripod. The HungerHub is primarily a gas cooking system. Open fire use is at the user's discretion.
How do I clean it after use?
Everything wipes down or washes like standard cookware. The non stick griddle pan should be dried. Everything else washes with a standard camp wash or at home. Pack dry to avoid anything sitting wet in the bucket.
Is there a guarantee?
Yes. Every component comes with a 1-year guarantee. If anything breaks under normal use, contact us and we will sort it. We make gear to last.
What is the returns policy?
OUR 30-DAY RETURNS PROMISE
In addition to your statutory rights, we offer a 30-day returns promise. If the Hungerhub is not right for you, email info@thehungerhub.com within 30 days of delivery and we will provide clear return instructions and arrange collection where stated. You may open and inspect the product as you would in a shop. Please return all components and take reasonable care of them. We will not refuse a statutory cancellation solely because the original packaging has been opened or is unavailable. We may only make a reasonable deduction where the product has been handled beyond what was necessary to inspect it and its value has been reduced.
If the product is faulty, damaged, not as described or not fit for purpose, contact us and we will resolve the matter in accordance with your statutory rights. Your statutory rights are not affected.
How long does delivery take?
FREE UK DELIVERY
Orders are normally delivered within 3 business days. Business days are Monday to Friday, excluding bank holidays. Orders placed on Saturday or Sunday begin processing on Monday, which counts as the first business day. If Monday is a bank holiday, processing begins on the next business day.
Can I buy this as a gift?
Absolutely. It is one of the best outdoor gifts available at this price point.
Who is The Greatest Outdoor Company?
A small British company founded
by Stewart and Danny, both experienced fishermen and outdoorsmen and businessmen who value their time and experiences. The mission is straightforward: make smart, practical outdoor products that are built to do the job and priced properly. The Hungerhub – The Kitchen in a Bucket is the first product. There is more to come.
Will there be more products?
Yes. Sign up to our email list to be the first to hear about new products, limited editions, and exclusive offers. We only get in touch when we have something worth saying.
Where is the HungerHub made?
The HungerHub is designed by The Greatest Outdoor Company in the UK. Stewart developed and tested every component personally over multiple outdoor seasons before bringing the product to market.
Is the HungerHub suitable for children?
The HungerHub is designed for adults. The gas stoves and cookware involve open flames and high heat and should only be operated by adults or by older teenagers under close adult supervision.
Do you ship outside the UK?
At present the HungerHub ships within the UK only. International shipping is being explored for 2025. Sign up to the email list to be notified when international shipping becomes available.
How do I contact you?
Email info@thehungerhub.com. The team reads every email and responds personally. We aim to reply within one working day.
Can you tell me the safety information of the product?
The two gas burners supplied with the Hungerhub carry the CE marking. Gas is not included. Use only the compatible gas canisters specified in the instructions. Read and follow all burner and Hungerhub safety instructions before use.
